This article refers to a legacy process. We no longer create or support Supplier invoice templates, as our AI supplier invoice parsing feature now handles invoice uploads without the need to create templates. If you're still using templates, we highly recommend switching to the AI feature.
If your supplier already has an assigned invoice template, you can continue uploading invoices manually using the drag-and-drop feature. Commusoft will use the template to extract invoice details automatically.
Uploading Invoices via Drag and Drop
You can upload supplier invoices to either:
The Supplier details page, or
A Job’s Cost tab
To upload to a supplier:
Go to the Suppliers tab.
Select the supplier from your list.
Drag and drop the invoice PDF into the web page.
An uploader will appear showing the progress and confirming success or errors.
To upload to a job:
Go to the relevant job > Costs tab.
Drag and drop the invoice into the cost area.
The invoice will be attached to the job and processed using the supplier’s template.
Important Notes
Each file must be under 5MB.
Only original supplier invoices are accepted—no copies or scans.
You cannot upload a single file containing multiple invoices.
One invoice per file is required.
If uploading against a PO and you receive a “configure PO quantity and supplier invoice quantity are mismatched” notification, this only applies to manually created invoices and can be ignored for drag-and-drop uploads.
Some suppliers may show line items as a single Net Line Item due to how they calculate values.
Assigning an Invoice Template (Only for Existing Templates)
If your supplier already has a template, follow the steps below to assign it.
New Supplier
➡️ Suppliers tab > New Supplier > Automated invoice import > Template dropdown > Choose correct Supplier
Existing Supplier
➡️ Suppliers tab > View supplier > Edit Supplier > Automated invoice import > Template dropdown > Choose correct Supplier
If you have an accounting package connected, you will also need to assign a default nominal code:
➡️ Suppliers tab > View supplier > Edit Supplier > Default nominal code
Troubleshooting
If invoice creation fails, you’ll receive an email with the error details.
Common errors include:
No invoice number: the invoice will not be created.
No line items: the invoice will not be created.
Blank line items or lines with 0 quantity or price: those lines are skipped.
If no PO exists in Commusoft but is referenced on the invoice: the invoice will still be created, but you’ll receive an email warning.
You can edit invoices after they’re created to change nominal codes or make other adjustments if needed.
Can I upload multiple files?
Yes, you can upload multiple invoice files at once by selecting them all and dragging them in together. However, each file must contain only one invoice—multi-invoice PDFs are not supported.
Supported Suppliers
If your supplier appears on this list, a legacy invoice template is available and can still be used:
Supplier Name | CRN |
3Line Electrical Wholesale Ltd | 6499284 |
Acorn Fire and Security | 4421576 |
Allstar Business Solutions Limited | 2631112 |
Aquatec Plumbing Supplies Ltd | 5865054 |
Baxi Heating UK Ltd | 3879156 |
BBS Plumbing & Heating Supplies (Bristol Builders Supplies Ltd) | 277372 |
Behling Insulation Supplies Ltd | 7304864 |
Bell Plumbing Supplies Ltd | 5984631 |
Ben Electrical Wholesale Ltd | 12861257 |
Bradfords Building Supplies Limited | 278994 |
Bridport Building Supplies Limited | 7798490 |
Bridport Glass and Tile Centre Ltd | 4605545 |
Bridport Plumbing and Heating Supplies Ltd | 7540750 |
The BSS Group Ltd (Older Version) | 60987 |
The BSS Group Ltd | 60987 |
Caldwell Wright & Company Ltd | SC053276 |
Century Electrical Wholesale Ltd | 434724 |
City Plumbing Supplies Holdings Ltd | 2489546 |
City Electrical Factors Ltd | 336408 |
Claygate Distribution Ltd | 1371982 |
Collins Skip Hire (Shotley Holdings Ltd) | 2678812 |
Coventry Plumbing & Heating Supplies Ltd | 7391987 |
CRS Building Supplies Ltd | 5491527 |
CSL (Dualcom) Ltd | 3155883 |
Dorchester Plumbing Supplies Ltd | 5199458 |
Drains Ahead Ltd | 5968445 |
DVS Ltd | 4963144 |
Dynamic CCTV Ltd | 706392 |
Edmundson Electrical Ltd | 2667012 |
Edmundson Electrical Limited (Kew Electrical) | 2667012 |
Edwardes Bros (Dulwich) Ltd | 706392 |
Elliott Brothers Ltd | 2511005 |
Elliott Environmental Services Ltd | 4995273 |
Farr & Harris (Holdings) Ltd | 8288295 |
Fusebox Doctor Ltd | SC670045 |
Gasbits Ltd | 5473706 |
Gasworld Parts UK Ltd | 4138148 |
Glenhill Merchants Ltd | NI044596 |
GMS Plumbing & Heating Supplies LTD | 7358754 |
Grant & Stone Limited | 1987538 |
Haldane Fisher Ltd | NI24075 |
Heating Trade Supplies Group Ltd | 9662995 |
Heating Spares Specialists Ltd | 3055613 |
Howden Joinery Ltd | 526923 |
HPS Poole | 4171695 |
HPS Merton | 2723962 |
Infocom Systems (Network Strategies Ltd) | 2286177 |
J & F Export Services Ltd | 4615698 |
James Hargreaves Group | 188491 |
Jamie Mylchreest T/A Prorefurb (Scotland) Ltd | SC640180 |
J C Plumbing & Heating Supplies Ltd | 10078733 |
Jewson (Saint-Gobain Building Distribution Ltd) | 1647362 |
Joe Junk Ltd | SC610895 |
John Davidson (Pipes) Ltd | SC050397 |
John Nicholls | 840103 |
KGB Alarms Ltd | NI602154 |
K.K. Water Purification Ltd | 2487583 |
LBS Builders Merchants Ltd | 254946 |
LSDM Ltd | 8796521 |
The Marmon Group Ltd | EcoWater Systems | 1376182 |
Mayflex UK Ltd | 6745491 |
MDE Electrical Supplies Ltd | 4710514 |
Medlock Electrical Distributors Limited | 431947 |
Medlock Electrical Distributors (Abbey Cross Trading Ltd) | 1176243 |
MGM Timber (Scotland) Ltd | SC129921 |
MKM Building Supplies (Holdings) Limited | 5656601 |
MPH Merchant (South Coast) Ltd | 6723751 |
New City Heating | 1163410 |
Norden Heating and Plumbing Supplies Ltd | 6223481 |
Plumbcity Ltd | 4477777 |
Plumbase (Grafton Merchanting GB Ltd) | 4725313 |
Plumbfix | 3006378 |
Plumbers Depot | 7605858 |
Plumb Mate Ltd | 5878788 |
PTS Group Ltd | 2219435 |
Rawle Gammon & Baker Holdings Ltd | 308273 |
Rexel | 434724 |
Rexel UK Ltd | Denmans Electrical Wholesalers | 434724 |
Ridgeons Ltd | 2416904 |
SB Electrical Services Ltd | SC467270 |
Screwfix Direct Ltd | 3006378 |
Security Supplies Ltd | 4043683 |
Selco Trade Centres Ltd | 2182671 |
Smith Brothers Stores Ltd | 962846 |
Specflue Ltd | 2716331 |
SPIE Scotshield Ltd | SC133446 |
S. S. GILL LIMITED T/A CBS | 4712627 |
Strukta Group Ltd | 8356072 |
Sussex Plumbing Supplies Limited | 4023736 |
T&G Timber Ltd | 11008244 |
Toolstation Ltd | 4372131 |
Trade Boiler Spares Ltd | 7279553 |
Travis Perkins Trading Company Ltd | 733503 |
UFHN Ltd | 5274176 |
Uheat (Network Strategies Ltd) | 2286177 |
UK Plumbing Supplies Ltd | Heating Plumbing Supplies | 2723962 |
UK Plumbing Supplies Ltd | Plumbcity | 2723962 |
UK Plumbing Supplies Ltd | Plumbstop | 2723962 |
Unique Plumbing Supplies Ltd | 4892184 |
Williams Trade Supplies Ltd | 1864711 |
Wolseley UK Ltd | 636445 |
Yesss (A) Electrical Ltd | 7656807 |