The Job Travel SMS setting enables you to send an automatic notification to customers when an engineer is en route. This keeps customers informed and enhances communication, reducing the need for follow-up calls and administrative time.
View Setting
➡️ Navigate to your Profile Icon > Settings > Schedule and dispatch > Estimate on our way SMS > View
Steps to Configure the Estimate on our way SMS
➡️ Customise Customise estimate mobile engineer SMS
Add Estimate on our way SMS
Fill in the message in the provided text box for each method.
Use taggingto personalize the message with job-specific details such as customer name, job location, and scheduled times.
Click Save