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QuickBooks Desktop: Web Connector Installation Guide

Step-by-step guide to install and set up the QuickBooks Web Connector for Commusoft. Includes config file setup and auto-sync instructions.

Updated over 2 weeks ago

This guide helps you download, install, and configure the QuickBooks Web Connector to enable integration with Commusoft. If you are unsure which version to install or encounter issues during this setup, please reach out to QuickBooks support to confirm you are using the correct version.


Step 1: Download the Web Connector

  • Open the setup email from Commusoft.

  • Click the link to download the Web Connector installer:
    "Click here to download"

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Step 2: Install the Web Connector

  • Run the installer on the same machine where QuickBooks is installed.

  • Follow on-screen prompts to complete the installation.

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Step 3: Launch the Web Connector

  • Once installed, launch the QuickBooks Web Connector from your programs list.

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Step 4: Ensure QuickBooks is Open

Make sure your QuickBooks Desktop application is open before proceeding. The Web Connector must communicate directly with the open company file.


Step 5: Download the Config File

  • Open the email from Commusoft.

  • Download the attached config.qwc file and save it to your desktop.

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Step 6: Add the Application in Web Connector

  • In the Web Connector window, click "Add an Application".

  • Browse for and select the config.qwc file you saved.

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Step 7: Approve Application Access

  • A QuickBooks prompt will ask you to allow the application access.

  • Ensure the option "Yes, always; allow access even if QuickBooks is not running" is selected.

  • Click Continue.

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Step 8: Enter the Password and Set Auto-Run

  • Enter the password provided in the setup email into the Web Connector.

  • Tick the checkbox to enable Auto-Run, and set the interval (e.g., every 10 minutes).

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Step 9: Setup Complete

The integration is now active and will automatically sync based on your set interval. Make sure QuickBooks remains open during scheduled syncs if you did not select background access.

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