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Xero: How Customer types are determined when importing contacts
Xero: How Customer types are determined when importing contacts
Updated over 4 months ago
  • When customers are imported from Xero into Commusoft, they are assigned a designation (a customer, a private company, etc.) depending on how their information is stored within Xero itself.

  • When a customer is stored with the 'Contact name' section filled in as well as both their first and last names, they will be imported to Commusoft as a private customer. Without this information, however, they will be imported as a company instead.

  • The following tables should help clarify things. They show the list of the fields listed in Commusoft and the corresponding ones in Xero:

For a New Private Customer:

Name

If the 'Contact Name' is populated but the Primary person is not then it creates in Commusoft as a Private customer.

Surname

Landline

Phone

Email

Email

Address line 1

Postal Address - Address

Address line 2

N/A

Address line 3

N/A

Town

Postal Address - City/Town

County

Postal Address - Country

Postcode

Postal Address - Postal/Zip Code

Email

Email

Title

N/A

Contact first name

N/A

Contact surname

Contact Name

Mobile

Mobile

For a New Company:

Company

If Contact Name and Primary Person both are populated then it creates in Commusoft as Company. The contact name will be the Company name.

Address line 1

Postal Address - Address

Address line 2

N/A

Address line 3

N/A

Town

Postal Address - City/Town

Country

Postal Address - Country

Postcode

Postal Address - Postal/Zip Code

Landline

Phone

Email

Email

County

N/A

Contact first name

Primary Person FN

Contact surname

Primary Person LN

Mobile

Mobile

Landline

Phone

For Suppliers:

Supplier Name

Contact Name

Address line 1

Postal Address - Address

Address line 2

N/A

Address line 3

N/A

Town

City/Town

County

State/Region

Postcode

Post/Zip Code

Landline

Phone

Email

Email

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