Sometimes, when a record (customer, supplier, invoice, payment, credit note, etc.) fails to send to your accounting package, you will need to resend it from the failed accounting imports log.
Go to Commusoft and open your company settings and open the 'Accounting interface' section.
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âYou will see the accounting interface dashboard. Click 'View' in the failed section.
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âClick on the tab corresponding to the record/s you want to resend.
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âSelect the failed records, click 'Re-send records' in the top right of the page.