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SumUp integration

Updated over a month ago

The SumUp integration allows you to take credit card payments for jobs directly on mobile devices through the Commusoft mobile app. This simplifies on-site payments and ensures secure, fast transactions for both technicians and clients.

This connection bridges field service and finance, enabling payment collection at the point of service and reducing admin overhead.

SumUp Plan Availability

Plan

Region

Pipedrive Integration

Go Paperless

UK

Customer Journey

UK

Automation

UK

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All-in-one

US

Customer Journey

US

Field Automation

US


Setting Up Your Integration

To begin using SumUp with Commusoft, make sure you have already installed the SumUp mobile app and you have the SumUp device connected.

➡️ Profile icon > Settings > Finance > Payment methods

  1. Click View to open the Payment Methods list

  2. In the form on the left, type SumUp (make sure it matches this exactly)

  3. Click Add payment method


Taking a Payment via SumUp

Once the integration is configured, you can start accepting mobile card payments in the field.

  1. On the mobile app, tap to Add a payment on the job

  2. From the payment method dropdown, select SumUp

  3. You’ll be redirected to the SumUp app to complete the transaction

  4. Wait for the SumUp app to redirect you back to Commusoft automatically—do not manually close the app

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