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Why are my dates appearing in the wrong format?

date, format, browser settings, US English, UK English

Updated over a week ago

The date format you see in Commusoft, such as DD/MM/YYYY (UK) or MM/DD/YYYY (US), is controlled by your web browser's language settings, not by a setting within the Commusoft platform. To change the format, you will need to adjust the primary language in your browser.

These instructions are for Google Chrome. If you use a different browser (e.g., Safari, Firefox, or Microsoft Edge), the steps to change language settings can typically be found in that browser's 'Settings' or 'Help' menu.


How to change the date format to UK (DD/MM/YYYY)

If dates in Commusoft are appearing in the American format, this is due to your browser being set to American English. Follow the steps below to adjust the language settings to UK English.

  1. Open Chrome and click the three dots menu in the top-right corner.

  2. Go to Settings.

  3. In the search bar, type Language.

  4. Add or remove languages until English (United Kingdom) is set as the primary language.


How to change the date format to US (MM/DD/YYYY)

If your dates are appearing in UK format, this is likely due to your browser being set to English (United Kingdom). Follow the steps below to adjust the language settings to English (United States).

  1. Open Chrome and click the three dots menu in the top-right corner.

  2. Go to Settings.

  3. Use the search bar to type Language.

  4. Add or remove languages as needed to ensure English (United States) is set as the first language in the list.


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