Clearing your cache ensures that you see the latest updates in Commusoft, as cached data can sometimes cause the software to function improperly or prevent display updates. This process is particularly important when the system has received updates.
Note: You don't need to clear your cache regularly. It's most useful when a page doesn't display correctly or doesn't show recent changes. If Commusoft feels slow, see Keeping your browser and computer working well.
We highly recommend using Google Chrome for the best experience with Commusoft.
Quick Cache Clear (Google Chrome)
Open Chrome.
Right-click anywhere on the page and select Inspect or Press the F12 key.
Right-click the reload button (đnext to the URL bar)
Select Empty Cache and Hard Reload.
Close the Inspect panel by clicking the X in the top-right corner.
Full Cache Clear (Google Chrome)
Open Chrome and click the Menu icon (three dots) in the top-right corner.
Go to Settings > Privacy and security > Delete browsing data.
Choose a time range.
Tick Cached images and files. You can leave Cookies and other site data unticked to avoid signing out of websites.
Click Delete data.
Clearing Cache on Safari
Click Safari in the top-left corner.
Go to Settings > Privacy.
Click Remove All Website Data....
Confirm by clicking Remove Now.
Clearing Cache on Firefox
Go to the History menu and select Clear Recent History.
Press Alt if the menu bar is hidden.
Choose the Time range to clear; select Everything to clear all data.
Click Details and choose which elements to clear.
Click Clear Now.
Clearing Cache in Microsoft Edge
Open Edge and click the Menu icon (three dots) in the top-right corner.
Go to Settings > Privacy, search, and services.
Under Clear browsing data, click Choose what to clear.
Select the time range (All time) and the data to delete (Cached images and files, etc.).
Click Clear now.
Ensure to exit/quit all browser windows and re-open the browser after clearing the cache.
Common questions
What if Commusoft is still slow after clearing my cache?
If Commusoft is still slow after clearing your cache, work through the other checks in Keeping your browser and computer working well, then contact our support team.