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Understanding Fleet

Commusoft's Fleet feature provides accurate, real-time location data directly within the platform, helping you manage technicians more effectively and keep your fleet accountable.


Fleet and Fleet+

Fleet is the vehicle tracking built into your Commusoft plan: where your vehicles are, where they have been, and how they are being driven. The Fleet+ add-on extends it into managing the vehicles themselves — checks, maintenance, reminders and alerts.

Feature

Fleet

Fleet+ add-on

Dashboard and live map

Included

Included

Real-time vehicle location

Included

Included

Trip reporting

3 months of history

2 years of history

Safe driver leaderboard

Included

Included

Vehicle checks and check templates

Not available

Included

Vehicle maintenance

Not available

Included

MOT, tax and insurance reminders

Not available

Included

Geo-fences

Not available

Included

Out-of-hours, departure and late-arrival alerts

Not available

Included

TV monitor view

Not available

Included

Fleet+ is licensed per vehicle, so you can add it for some vehicles and not others.


🛠️ Set-Up Guide

Add or Delete a Vehicle Tracker

Easily manage your tracking devices within the system settings. Need help setting this up? Refer to our guides on:

Once your devices are active, unlock the full suite of vehicle tracking tools listed below.


🗺️ Key Features

1. Map Location via the Diary

  • Visualize scheduled jobs and technician locations in a single map view.

  • Click appointments to view job details or a technician's photo to access their day’s schedule.

  • Drag-and-drop to reschedule, or add new jobs directly from the map.

✅ Available with or without GPS tracking.

2. Real-Time Tracking & Trip History

  • Track vehicles live, including speed and altitude.

  • Use "Between two times" to review past trips—for example, yesterday from 6pm–11pm.

  • Red-to-green route markers highlight the start and end of a journey.

3. Driver Timeline

  • Combine live tracking with job activity reports (e.g., travel, arrive, leave).

  • View a chronological, clickable timeline of a technician’s day.

  • Great for identifying inaccurate reporting or unauthorized travel.


🚦 Driving Behavior & Safety Insights

Our trackers include a built-in accelerometer, providing detailed driving behavior data:

  • Metrics tracked: speed, cornering, acceleration, braking.

  • Report types:

    • Daily behavior graphs

    • Distance traveled and average speed

    • Driver comparison via GPS Leaderboard

The GPS Leaderboard gives a performance score based on safe driving habits. Use this to:

  • Encourage better vehicle handling.

  • Launch incentive programs (e.g., rewards for top scorers).


📱 Technician Profile Portal (On Our Way)

This optional portal enhances customer communication and reduces no-access visits.

  • Without tracking: Displays the technician’s name, ID credentials, etc.

  • With tracking: Includes real-time ETA and map location.

Your technician can send a branded SMS to customers when en route, giving them confidence and clarity.

📌 SMS functionality must be activated on your Commusoft account to use this feature: On our way portal


🔍 Frequently Asked: “How do you track locations?”

We use dedicated GPS hardware, not mobile phones—ensuring:

  • Precise tracking.

  • No dead zones: data is stored and uploaded once signal resumes.

  • Devices can’t be forgotten or drained like smartphones.

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