Commusoft

Prefix added to customer telephone numbers.

Learn how to set or edit your SMS name in Commusoft.

Set up your SMS name

Set up and manage your email signature template

BCC Emails

Letter templates

Connect email, SMTP, DNS, DMARC, Email domain, No reply, Gmail, Office365, Office 365, Microsoft, SendGrid, Send Grid

Connect and manage email addresses

Schedule an activity, a call, a meeting, an email, or a task for a customer.

Scheduled activities

Email templates

Create and manage SMS templates to streamline communications with clients.

SMS templates

A list of templates to update call notes through communication.

Call note templates

Customise the call fields, Call notes, Opportunity's call notes, call field options.

Call Custom Fields

SendGrid email status, delivery, opened, clicked, bounced, dropped, spam. Troubleshoot email deliverability issues.

SendGrid Email Statuses Explained

Email Connection: Failed/Pending emails

Communications settings

Find answers and get help from Intercom Support and Community Experts

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