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Get Started with the Commusoft Mobile App

Get Started with the Commusoft Mobile App

Install the Commusoft app and log in to access your account, download your data, and enable key mobile features.

Updated over 2 weeks ago

Installing the Commusoft mobile app and logging in allows users to access their Commusoft account from their mobile device, enabling them to manage jobs, customers, and schedules efficiently.


Install the App

  1. Open your device’s App Store (iOS) or Google Play Store (Android).

  2. In the search bar, type "Commusoft".

  3. Locate the official Commusoft app and tap Install (Android) or Get (iOS).

  4. Wait for the installation to complete, then tap Open to launch the app.


Log In to the App

  1. On the login screen, enter your Client ID, Username and Password.

    • The Client ID is the same for all users on the account. If unsure, ask the office team to check.

  2. Tap Log In to access your Commusoft account.

  3. Read the walkthrough pages and tap Next to proceed.

    • The app will display a walkthrough highlighting notable updates for your attention.

  4. The download screen will show the database download progress.

    • Keep the screen on during the download. If the phone goes to sleeps, the download may be interrupted and will need to be restarted.

    • To restart the download, swipe the app closed and reopen it to begin from step 1.

  5. When prompted, grant necessary permissions.

    • Permissions may include location, camera, microphone, and others.

Having trouble logging in? Check out this troubleshooting article to help you resolve common login problems.

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