Commusoft's Simple Tracking feature provides accurate, real-time location data directly within the platform, helping you manage engineers more effectively and keep your fleet accountable.
🛠️ Set-Up Guide
Add or Delete a Vehicle Tracker
Easily manage your tracking devices within the system settings. Need help setting this up? Refer to our guides on:
Purchasing new trackers – Find and order the right GPS devices.
Installation – Choose between plug-in self-install trackers or wired professional installations.
Once your devices are active, unlock the full suite of vehicle tracking tools listed below.
🗺️ Key Features
1. Map Location via the Diary
Visualize scheduled jobs and engineer locations in a single map view.
Click appointments to view job details or an engineer's photo to access their day’s schedule.
Drag-and-drop to reschedule, or add new jobs directly from the map.
✅ Available to Paperless Office users and above, with or without GPS tracking.
2. Real-Time Tracking & Trip History
Track vehicles live, including speed and altitude.
Use "Between two times" to review past trips—for example, yesterday from 6pm–11pm.
Red-to-green route markers highlight the start and end of a journey.
3. Driver Timeline
Combine live tracking with job activity reports (e.g., travel, arrive, leave).
View a chronological, clickable timeline of an engineer’s day.
Great for identifying inaccurate reporting or unauthorized travel.
🚦 Driving Behavior & Safety Insights
Our trackers include a built-in accelerometer, providing detailed driving behavior data:
Metrics tracked: speed, cornering, acceleration, braking.
Report types:
Daily behavior graphs
Distance traveled and average speed
Driver comparison via GPS Leaderboard
The GPS Leaderboard gives a performance score based on safe driving habits. Use this to:
Encourage better vehicle handling.
Launch incentive programs (e.g., rewards for top scorers).
📱 Engineer Profile Portal (On Our Way)
This optional portal enhances customer communication and reduces no-access visits.
Without tracking: Displays engineer’s name, ID credentials, etc.
With tracking: Includes real-time ETA and map location.
Your engineer can send a branded SMS to customers when en route, giving them confidence and clarity.
📌 SMS functionality must be activated on your Commusoft account to use this feature: On our way portal
🔍 Frequently Asked: “How do you track locations?”
We use dedicated GPS hardware, not mobile phones—ensuring:
Precise tracking.
No dead zones: data is stored and uploaded once signal resumes.
Devices can’t be forgotten or drained like smartphones.