The Stock Control module helps you manage parts more efficiently, whether you're collecting them from the office or using what’s already in your van. Here's how it works.
🔧 Requesting Parts for a Job
You can request parts before accepting a job—so you're always prepared.
To request parts for a job:
Open the job in your app (you don’t need to accept it first).
Tap the More button (bottom right).
Select Parts from the menu.
Search and choose the parts you need.
Set the quantity and tap Save.
Once saved, the next steps will depend on where the parts come from—your van or the office.
🚐 If the Parts Are in Your Van
Use what you already have—fast and simple.
If you carry the requested parts in your van:
The app will give you the option to take them directly from your van stock.
These parts will be automatically marked as installed—no need to update their status manually.
You can toggle between ‘van’ and ‘office’ stock sources when requesting.
✅ Make sure your van stock is kept up to date. If you're unsure how to replenish it, speak to your stockroom manager or office team.
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🏢 Requesting Parts from the Office
Need parts you don’t have? Request them straight from the stockroom.
If you don’t have the part in your van:
The request will go to your office or stockroom team.
They can either:
Allocate the part from current stock, or
Raise a purchase order to buy the part if it’s unavailable.
You’ll get a notification when the part is ready to collect.
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📲 Notification & Collection
You’ll get a mobile alert when your parts are ready—just scan the QR code to collect.
Once your parts are prepared:
You'll receive a notification in your Commusoft mobile app.
Tapping it shows a list of parts available for pickup.
Tap Scan list and scan the QR code provided by the stockroom.
The stock manager will hand over your pre-assigned parts.
⚠️ If your QR code doesn’t scan, check that the Commusoft and Stockroom apps are installed and up to date. If the issue continues, ask the stockroom manager to check manually.
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🛠️ Marking Parts as Installed
Keep your job records accurate by marking when parts are fitted.
To mark a part as installed:
Tap into the Parts section on the job.
You'll see a list of parts based on their status (e.g. ‘ordered from supplier’).
Tap the part you've installed.
Select Install, enter the quantity, and tap OK.
You’ll get a confirmation once it’s been updated.
ℹ️ If you only install part of a quantity (e.g. 1 out of 3), make sure to enter the installed quantity correctly. You can update the rest later.
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🚚 Parts Delivered Directly to Site
Sometimes your parts will be sent straight to the job location.
Your office may choose to have parts delivered directly to site instead of the stockroom. If so:
The parts will appear in your app with the status ‘Ordered from supplier’.
When they arrive, you can mark them as installed the same way as usual.
If you don’t need the part anymore, you can cancel it from the same menu.
📝 Not sure where your delivery is? Contact your office team for updates.
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🧾 Picking Lists & QR Codes
Scan a code to pull up your personal picking list for collection.
When you arrive at the stockroom:
Scan the QR code displayed at the collection point.
Your phone will instantly show your picking list.
The stockroom manager will then provide your allocated parts.
📌 Your picking list is prepared in advance by the stockroom team—make sure you're collecting at the right time.
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🏷️ Understanding Part Statuses
Here’s what each status means when viewing your part list:
Available to pick up – Parts are ready for you to collect from stockroom.
Ordered from supplier – Parts are on their way (may be delivered to site or stockroom).
Installed – Parts you’ve marked as fitted on a job.
In van stock – Parts are already in your van and ready to use.
❌ Cancelling Part Requests
Made a mistake or no longer need a part?
You can cancel parts that were ordered but not yet collected or installed.
For office-allocated parts, check with your stockroom team if a cancellation is needed.