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QuickBooks desktop error: How do I resend a record?
QuickBooks desktop error: How do I resend a record?
Updated over 4 months ago

Sometimes, when a record (customer, supplier, invoice, payment, credit note, etc.) fails to send to your accounting package, you will need to resend it from the failed accounting imports log.
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  1. Go to Commusoft
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  2. Go to Profile Icon > Integrations > Accounting packages > View dashboard
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  3. You will see the accounting interface dashboard. Click View in the failed section
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  4. Click on the tab corresponding to the record/s you want to resend
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  5. Select the failed record/s, click Re-send records in the top right of this page

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