Commusoft invoices are emailed to you when they are raised, but you can also view and access your invoices directly from your Commusoft account. Users with the Financial office staff role or higher can easily navigate to the billing section to find invoice details.
View Invoices
➡️ Navigate to your Profile icon > Billing
Here, you'll find several columns that provide details about your invoices:
Type: The category of the bill.
Date: The date the bill was issued.
Reference: The reference number related to the invoice in Commusoft.
Total: The total amount of the invoice.
Balance: The outstanding amount left to be paid.
Status: Whether the invoice is marked as paid or unpaid.
Print: Click on the icon or link to print or download the invoice as a PDF.
Multiple Invoices in a Month?
If you’re noticing multiple invoices for SMS or Postcode lookup credits each month, it’s because each time credits are added, an invoice is generated. However, the payment for these invoices is added to your monthly Direct Debit for convenience.
🔍 Tip: To find specific SMS or Postcode lookup credit invoices at the end of the month, simply access them from the billing section as above.
📈 Interested in credit bundles? Larger SMS and Postcode lookup bundles come with discounted rates. Contact our Client Services team for more information!