Setting accurate labour rates in Commusoft automates the calculation of day rates, overtime, and engineer costs, streamlining business operations. This reduces manual administrative tasks, ensuring consistent invoicing, estimating, and payment calculations. Customizable timeframes and nominal codes ensure that your pricing aligns with your specific workflows. By applying rounding rules and discretionary minutes, billing accuracy is improved, helping to reduce disputes and increase customer satisfaction.
Add Labour Rates
➡️ Profile icon > Settings > Pricing > Labour rates
Click "Add new labour rate."
Set Labour Rate Name: Name your labour rate (e.g., "Day Rate," "Overtime").
Line Item Description: Enter a description for how this rate will appear on invoices and payments.
Basic Rate Per Hour: Enter the hourly rate for this labour category.
Assign Nominal Code: Choose a nominal code that aligns with your business workflow.
VAT Percentage: Set the VAT percentage to be applied to labour cost calculations.
Rounding Rules & Discretionary Minutes: Set up any rounding rules or grace periods (discretionary minutes) before an additional unit of time is charged.
Edit Labour Rates
➡️ Click "Edit" next to the labour rate you wish to modify > Make necessary changes > Save
Delete Labour Rates
➡️ Click "Delete" next to the labour rate > Type "delete" to confirm > Confirm
If deletion is not possible, the system will indicate the reason why the labour rate cannot be deleted.
Advanced Labour Rates
You can define specific days and timeframes for different labour rates to allow for automatic calculations based on time spent on-site. This advanced setup ensures that labour is accurately calculated based on when the engineer arrives, ensuring the correct rate is applied during the defined periods.
For example, set higher rates for weekend or after-hours work to ensure labour is appropriately billed based on the actual time worked.