The Engineer Job Sheet SMS setting allows you to send job details via SMS to engineers/technicians when they are booked for a job.
This is a valuable tool for providing appointment details to engineers/technicians and subcontractors. It is particularly useful for those without direct Commusoft mobile app access, serving as an additional method to proactively inform users of scheduled appointments.
How to access the Engineer Job Sheet SMS setting
➡️ Go to your Profile icon → Choose Settings → Locate Jobs in the Categories menu → Click View next to Engineer job sheet SMS.
Compose the SMS
Enter the SMS message content in the provided text box.
Use tagging to add job-specific information, such as customer name, job location, and scheduled times.
Click Save.
Click here to see an example job sheet SMS.
Click here to see an example job sheet SMS.
Template:
SMS:
Engineer job sheets can also be sent via email: Engineer job sheet email template
Once an appointment is scheduled, send the engineer/technician an SMS via the appointment side panel: Diary and Appointments - Engineer job sheets
Common questions
💭Why can't I see the Engineer job sheet SMS in my settings?
Your account may not have the SMS feature enabled. Reach out to us over chat to discuss your options.
💭 Can engineers add notes or action appointments when receiving a job sheet via SMS?
No, job sheets sent via SMS are for informational purposes only. Engineers/technicians cannot action appointments or add notes directly to the system using this method. To enable these actions, engineers/technicians require access and use of the Commusoft mobile app.