The Finance Overview is a structured guide for sales teams to navigate the entire finance planning and approval process using our Sales product. This document aims to ensure a seamless, efficient, and comprehensive approach to creating, presenting, and managing customised finance plans for customers. By listing and explaining the necessary documents and templates, this guide will help sales teams understand each step and utilise the available tools effectively.
Key Objectives of the Finance feature:
Streamline the Finance Process
Ensure a smooth workflow from the creation of finance plans to the final approval or rejection of finance submissions.
Enhance Sales Team Efficiency:
Offer a step-by-step guide that minimizes errors and maximizes productivity.
Enable sales teams to quickly and accurately respond to customer needs and preferences.
Improve Customer Experience:
Present various financing options in a clear and understandable manner, allowing customers to make informed decisions.
Facilitate the customer's ability to spread costs over manageable monthly installments by offering a range of Annual Percentage Rates (APR) and terms.
Finance Structure
Finance Template: Create your finance options.
Detailed instructions on how to use the Finance template to create customized finance plans.
Guidance on setting different durations, deposit requirements, and calculating associated costs.
Option Template: Link the Finance template to the proposal.
Explanation of the Option template and how to use it to present various financing options to customers.
Opportunity Template: Ensure the proposal_portal_url tag is set.
Instructions on using the Opportunity template to track and manage sales opportunities related to finance plans.
Loan application submission template: Create the email contents
Instructions on creating the email contents for loan application submissions.
Template structure and key components to include in the email.
Proposal Portal: Client selects the required payment options.
Step-by-step guide on how to use the Proposal portal to present finance plans to customers.
Reporting: Generate a report on finance submissions and approvals.
Procedures for accepting or rejecting finance submissions, including necessary notifications and follow-up actions.
Guidance on using the proposal link for customers to choose the Pay in Full option if finance is rejected.
Loan application acceptance template: Create the email contents.
Instructions on creating the email contents for loan application acceptance.
Template structure and key components to include in the email.
Loan application rejection template: Create the email contents
Instructions on creating the email contents for loan application rejection.
Template structure and key components to include in the email.